Lexicon supports law firms through the creation and implementation of business process excellence. This includes focus areas in process improvement, quality management, and project management.
We manage the project portfolio created by client and internal business needs, deliver project management training, as well as manage large complex interdepartmental projects.
Our quality team creates and manages the internal business processes for quality system components and continuous improvement efforts.
We also ensure practice proficiency by serving as a resource for the promotion and further development of outstanding case and client management skills. We utilize scorecards to measure attorneys’ adherence to your firm’s case management standards and practices, and those scorecards are monitored and updated as needed. Cases are scored on a routine and frequent basis.