LeX Factor Briefs

In Is Out – and “Out”Sourcing Is “In!” – The LeXFactor Briefs

Lexicon Brand Manager Lauren Hoffmann hosts another edition of The LeXFactor Briefs, looking at what’s making news in the legal industry. In this episode, Lauren is joined by co-host Brad Paubel, Lexicon’s chief information officer, in discussing recent legal industry survey results depicting the amount of back-office work law firms are outsourcing.

Law firms have become increasingly open to outsourcing back-office staff over the last 12 months as the COVID-19 pandemic has already conditioned them to having work done off-site and prompted a reassessment of their real estate needs. Findings published from a recent legal industry survey indicates anywhere from 81%-90% of law firms have third parties delivering some portion of in-office services and operations on a daily basis. Ultimately, more than a simple majority of respondents also anticipate that the post-COVID-19 workplace model will most significantly impact costs.