24 Nov Avoiding Legal Technology Adoption Failure – The LeXFactor Briefs
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Lexicon Brand Manager Lauren Hoffmann and Chief Information Officer Brad Paubel host The LeXFactor Briefs, A Lawfully Good Podcast.
In this episode, they discuss a recent article on LegalTech News regarding ways to fail in legal technology adoption. They highlight the importance of timing in implementation and how attempting to implement new procedures and technology without having the time and resources to do so can result in failure.
They describe the importance of planning and communication involved in implementation, as well as tempering expectations for results. Lauren and Brad talk about the importance of monitoring the engagement of the users of the technology, as well as avoiding looking back at the benefits of past technology or procedures. They also caution against the oversimplification of implementing the technology.