Lexicon Brand Manager Lauren Hoffmann and Chief Information Officer Brad Paubel host The LeX Factor, A Lawfully Good Podcast.
They are rejoined by Heinan Landa, the founder and CEO of Optimal Networks Inc., a globally-ranked IT services firm, and author of “The Modern Law Firm: How to Thrive in an Era of Rapid Technology Change.”
He discusses his book and how he utilized the medium to advocate the use of technology to help law firms adapt to client retainment. Heinan emphasizes the use of legal technology for competitive advantage and offers insight on client-focused technology.
Heinan highlights the risks that law firms face if they do not adapt technology and talks about the assessment that law firms have to do, in order to evaluate their technological needs. He explains technology operation maturity levels and describes how firm administrators can benefit from his book.