24 Sep What Does It Truly Mean To Be Client-Centric? – The LeXFactor
In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel welcome Carol Schiro Greenwald, Ph.D., Coach, Consultant, Strategist, from MarketingPartners.
Is “client-centric” just a buzz word or is it a culture? Carol takes Lauren and Brad through on a journey why it’s important to build a law firm around clients – instead of employees. But before any law firm can truly become client-centric, do they realize what the components of a client-centric world are so that they can flourish within it?
Download and tune-in now to hear Carol talk about how lawyers can “Build Your Practice the Logical Way: Maximize Your Client Relationships” – which is the title of her book on this very subject.