Category: Practice Management

Setting Expectations in a Law Firm’s Business Operations – The LeXFactor

By lexicon

Lexicon Brand Manager Lauren Hoffmann and Chief Information Officer Brad Paubel host The LeXFactor, A Lawfully Good Podcast. In this episode, they are rejoined by Lexicon Director of Legal Operations and Training Sarah Ruttan Bates, to discuss the business operations and expectations of law firms, from a day-to-day perspective. Sarah talks about how defining expectations…

Training and Development Beyond the Billable Hours – The LeXFactor

By lexicon

Lexicon Brand Manager Lauren Hoffmann and Chief Information Officer Brad Paubel host The LeXFactor, A Lawfully Good Podcast. In this episode, they are joined by Lexicon Director of Legal Operations and Training Sarah Ruttan Bates, as they discuss the training and development for lawyers and legal staff. Sarah emphasizes why it is vital for law…

Exploring Data Quality in Your CRM – The LeXFactor

By lexicon

Lexicon Senior Public Relations and Communications Manager Randy Schorfheide and Chief Information Officer Brad Paubel host The LeX Factor, A Lawfully Good Podcast. They are rejoined by Dave Whiteside, director of client growth and success at Clients First, to discuss the importance of data quality in customer relationship management (CRM). Dave describes how to make…

Adapting Customer Relationship Management in Law Firms – The LeXFactor

By lexicon

Lexicon Senior Public Relations and Communications Manager Randy Schorfheide and Chief Information Officer Brad Paubel host The LeX Factor, A Lawfully Good Podcast. They are joined by Dave Whiteside, director of client growth and success at Clients First, to discuss customer relationship management (CRM). Dave highlights how a properly organized CRM can be utilized to…