You spend a lot of time, energy, and money to bring in new clients, but what happens on your end when the phone actually rings? It may seem like a small thing, but how the phone is answered and if the phone is answered can...
In this episode of The LeXFactor, a lawfully good podcast, our podcast studio is once again populated with special guests. Special guest hosts Randy Schorfheide (Lexicon Sr. Manager of PR & Communications) and Scott Brennan (Lexicon CEO) welcome Karen Renee, President, and Judy Gerulat, Vice...
Lexicon CEO Scott Brennan and CFO/COO Tom Boster recently co-wrote an article that appeared in Legal Management (the official publication of the Association of Legal Administrators) explaining an undisciplined approach to proper timekeeping behavior and principles is detrimental to both law firms and clients alike....
Lexicon Brand Manager Lauren Hoffmann is the host of The LeXFactor Briefs, looking at what’s making news in the legal industry. In this episode, Lauren and co-host Brad Paubel, Lexicon’s chief information officer, talk about how the pandemic threw a wrench into attorney schedules and...
Lexicon CEO Scott Brennan and CFO/COO Tom Boster recently co-wrote an article that appeared on Legal Tech News explaining why and how law firms should be embracing total quality management. TQM is having policies, procedures, and standards for how a company gets work done, manufactures products,...
In this episode of The LeXFactor, a lawfully good podcast, our podcast studio is populated with special guests all around the discussion table. Special guest hosts Randy Schorfheide (Lexicon Sr. Manager of PR & Communications) and Scott Brennan (Lexicon CEO) welcome Bob Tomaso, Managing Partner in Husch...
In this episode of The LeXFactor, a lawfully good podcast, Lexicon’s Brand Manager Lauren Hoffman and CIO Brad Paubel welcome back Francisco “Frank” Ramos, Jr., Partner, Clark Silverglate, talking about law firm leadership before, during, and as we begin to come out of the pandemic. There are a number of topics...
In this episode of The LeXFactor, a lawfully good podcast, Lexicon’s Brand Manager Lauren Hoffman and CIO Brad Paubel welcome back Tom Boster, Lexicon CFO & COO (Brad’s and Lauren’s boss) for a return visit to discuss Recognizing efficiencies & Driving revenue. The legal industry is a demanding...
Lexicon CEO Scott Brennan was recently quoted in a Legal Management article about the changes the business side of the legal industry has experienced over the last year due to the COVID-19 pandemic. Like the rest of the world, the legal world has been forced to...
In this episode of The LeXFactor, a lawfully good podcast, Lexicon’s Brand Manager Lauren Hoffman and CIO Brad Paubel interview Tom Boster, Lexicon CFO & COO (Brad’s and Lauren’s boss) and discuss how law firms can become efficient – and profitable - “businesses.” Most of what it takes to...