21 Feb Owning Your Firm’s Operations with Keri Stoner – The LeXFactor
The LeXFactor hosts Lauren Hoffmann and Brad Paubel are back in the studio for this episode where they sit down with Keri Stoner, Lexicon Senior Director of Operations. They discuss Keri’s experience working in operations and how she has become a problem solver in every role she’s taken on.
For a law firm to obtain smooth operations, Keri says law firm leaders must first address where their firm’s day to day process is broken. Asking questions, paying attention to employee issues, and understanding what the problem really is will open the door to knowing what the options are to improve. Listen to the episode to hear all of Keri’s solutions to operational efficiencies.