Support

With a robust and ever-evolving knowledge base at your fingertips, getting the guidance you need is always just a click away.

Have a question? We’re here.

From day one, each client has a dedicated Customer Success Manager who is your go-to when help or questions arise, or even if you just miss talking to us.

24/7 IT support

You may work 9-5, but problems don’t. Should there ever be an issue, despite the fact that we work around the clock to ensure there isn’t, a member of the Lexicon IT team is always available.

We understand the business of law

Besides knowing how to use Lexicon, there’s more to running a successful law firm. Our robust knowledge base reflects the many years we’ve been growing firms. Check out our blog posts, webinars, podcasts and more, our goal is to ensure you’re building a better firm.

Increase Efficiencies

Bill more hours and focus on doing what you do best, practicing law.

Schedule a Demo
Features
24/7 IT SUPPORT
DEDICATED CUSTOMER SUCCESS MANAGER
DEDICATED TRAINING
EMAIL SUPPORT
PLUS MANY MORE FEATURES

Right Here. Right Now.

Your success is our top priority. Part of that is providing you with a software that enables you to manage your firm in one place. But there’s more to it than that. We’re here with a dedicated customer success team and ever-evolving knowledge base to ensure you have the tools you need to meet and exceed your goals, so you can focus on doing what you do best: practicing law.

Unique Questions. Answers Made Easy.

When you choose Lexicon, you will have an onboarding experience engineered with industry and user best practices. Even so, we know no two firms are alike. We understand you will still have questions that are unique to you, your firm, and your practice area. That’s why we make it easy to get those answers.

Always Available. Deeply Dedicated.

There may also be cases where you just need to talk to someone, and that’s why every single Lexicon subscriber has a dedicated Customer Success Manager (CSM). Your CSM is here when you need them, to answer questions, retrain you in areas you need additional help or even be a guiding hand ensuring you’re using Lexicon to its fullest. And should you ever need IT help, we’re here 24/7 – because law never sleeps.

Total Practice Management. Total Peace of Mind.

Lexicon takes care of the business so you can take care of the law.