From day one, each client has a dedicated Customer Success Manager who is your go-to when help or questions arise, or even if you just miss talking to us.
You may work 9-5, but problems don’t. Should there ever be an issue, despite the fact that we work around the clock to ensure there isn’t, a member of the Lexicon IT team is always available.
Besides knowing how to use Lexicon, there’s more to running a successful law firm. Our robust knowledge base reflects the many years we’ve been growing firms. Check out our blog posts, webinars, podcasts and more, our goal is to ensure you’re building a better firm.
Your success is our top priority. Part of that is providing you with a software that enables you to manage your firm in one place. But there’s more to it than that. We’re here with a dedicated customer success team and ever-evolving knowledge base to ensure you have the tools you need to meet and exceed your goals, so you can focus on doing what you do best: practicing law.
When you choose Lexicon, you will have an onboarding experience engineered with industry and user best practices. Even so, we know no two firms are alike. We understand you will still have questions that are unique to you, your firm, and your practice area. That’s why we make it easy to get those answers.
Lexicon’s fully-integrated software allows you to set up charge codes, disbursement types, rate tables, and workflows to ensure billable time gets captured easily and approved on time.
Intuitively schedule and track all events, and easily bill the time associated with them. Two-way integration and live syncing with your native calendar client allows you to maximize your time and billable hours.
Manage clients and cases with a client-centric system. Easily migrate existing contacts and clients and build custom workflows, intake forms, and set custom fields based on practice area and firm needs.
Lexicon’s customizable and actionable DMS dashboard is fully integrated and lets you efficiently manage documents via a robust, secure repository, fueled by intelligence and simplified for ease of use.
Manage cases in ONE place with Lexicon’s customizable and actionable matter dashboard. Robust standard and custom matter reports can give you confidence that you are optimizing the time spent on each case.
Cloud-based software ensures your website security is kept up to date and performance bugs are handled immediately. Integrated software features allow insight into audit history and document migration, as well as the ability to set user permissions and redact documents.
Every Lexicon subscriber has a dedicated Customer Success Manager ensuring you have the resources to not only utilize Lexicon Software to its fullest, but also to stay atop industry trends, best practices, and more.
Fully and efficiently capture all billable and non-billable time, including write-offs and write-downs. You can set up charge codes and workflows to ensure billable time gets easily captured and automatically approved.
Keep track of every expense and every payment while efficiently, accurately, and securely managing trust and operating accounts for every client and every matter.