Podcast hosts Dan Cuneo and Sarah Ruttan Bates discuss what exactly it means when lawyers claim to be available 24/7. Many law firms market their attorneys as being available to clients 24/7 but narrowing down what that specifically means is a little tricky. The hosts discuss...
Podcast hosts Dan Cuneo and Sarah Ruttan Bates discuss ways law firms can effectively utilize A.I. and automation to drive efficiencies and increase revenues. Topics covered include how automation can simplify the client intake process, the benefits of templatizing legal documents, ways to automize client communication,...
Podcast hosts Dan Cuneo and Sarah Ruttan Bates are joined by Ed Herman, Managing Partner of Brown and Crouppen, for the conclusion of their three-part conversation. In this episode, Mr. Herman discusses how to cultivate client relationships even when it means turning down their case. Mr....
Podcast hosts Dan Cuneo and Sarah Ruttan Bates are joined by Ed Herman, Managing Partner of Brown and Crouppen, to continue their conversation about choosing which cases to take on and how to determine when to turn down a case. Mr. Herman discusses the best way...
Podcast hosts Dan Cuneo and Sarah Ruttan Bates are joined by Ed Herman, Managing Partner of Brown and Crouppen, to discuss the process law firms should go through when determining whether or not to take a case. As many law firms get started, the tendency is...
Podcast hosts Dan Cuneo and Sarah Ruttan Bates chat about the differences between practicing law and managing the business aspects of a law firm. As a former attorney and current CEO of Lexicon, Mr. Cuneo has a unique perspective on the challenges facing lawyers and firms....
Podcast hosts Dan Cuneo and Sarah Ruttan Bates are joined by Whittney Dunn, Senior Risk Manager at The Bar Plan, to discuss how attorneys can better communicate with their clients. Poor client communication is one of the most frequent bar complaints year after year. Ms. Dunn...
Podcast hosts Dan Cuneo and Sarah Ruttan Bates discuss the importance of online scheduling for law firms. A recent survey found that 79% of people searching for an attorney will continue their search elsewhere if they come across a firm that does not offer an online...
Podcast hosts Dan Cuneo and Sarah Ruttan Bates discuss the importance of legal operations and training. Dan and Sarah dive into why these two areas have been given a greater focus in the hybrid work era and talk about ways firms can get the most out...
On this episode of the LeXFactor Briefs, Lauren and Brad discuss a recent Law.com article that explores the ways in which attorney-client relationships have been enhanced by the remote work environment. The article explains how technologies like video conferencing, e-signatures, and even virtual reality has enabled...